LudgershallTel: 01264 790356
TidworthTel: 01980 842261
We are closed for May Day, Bank Holiday, Monday 1st May and Spring Bank Holiday, Monday 29th May. For urgent help, ring NHS111 by dialling 111.
If this is not for a life-threatening situation, you can visit the Salisbury Walk-In Centre in Avon Approach. That is off Castle Street, by the Central Car Park in Salisbury. It is open 8 am - 8 pm on these days.
If your doctor has put some of your medication on a repeat prescription this means you can reorder your medication each month without seeing the doctor. Your doctor will have specified how many times this can be done before they wish to see you again (usually three to six times).
Each time you collect a prescription there will be a white form attached to the right of your green prescription. This details the medicines that you can re-order and how many times you can re-order them.
Please note prescription requests will not be accepted over the telephone. This is to avoid errors so please use one of the methods shown above.
The NHS is introducing the Electronic Prescription Service. This could make collecting prescriptions easier and more convenient for you.
This service gives you the option to 'nominate' the place you choose to get your medication or appliance from so that they can receive your prescriptions electronically. This could save you a trip to your GP practice just to collect a prescription form - particularly if you have regular prescriptions.
Different GP practices, pharmacies and dispensing appliance contractors will start using the service at different times. Ask a member of staff for more information or visit the Electronic Prescription Service web site.
EPS Key messages for patients (PDF, 33KB)
In these cases the prescription clerk will have sent your request to your doctor for permission to issue the script and your prescription may take up to five days to process.
If you think your request may fall into one of these categories please order your medication in good time and check with reception staff who may be able to tell you if there is likely to be a delay in processing your script.
Tell the reception staff. They may be able to ask the doctor to sign a bridging script (usually for one or two weeks worth of tablets) to tide you over until your repeat script is ready or you have seen your doctor for review.
Attach a letter to your repeat script request detailing how long you will be away and how much extra medication you will need, please allow 5 days for this to be processed.
Again attach a letter to your script request outlining the problems. Your doctor will attempt to synchronise your scripts. Allow 5 days for this to be processed.
Replacement forms are available from reception, or handwrite your request please be aware this may delay the processing or your script especially if you have not had the medicine for some time.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours (two full working days) for your script to be processed or three full working days if you wish to collect your medication directly from the chemist. Any problems please telephone the surgery.
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